Updated: Globe Broadband denies capping P2P traffic


Globe Telecoms has issued a statement denying that they have implemented any bandwidth capping for peer-to-peer traffic in their network. Yuga shares the important parts of the company’s statement:

What is our official message to NTC and to subs who have complained?

There was a network activity last Friday, May 15, that affected P2P applications. This is being corrected today and your connection experience will be back to normal by tomorrow.

Is Globe implementing Bandwidth capping?

No, we are not implementing any capping at this time.

Will Globe implement bangdwidth capping in the future?

We will have to review our network set-up and take appropriate action, if we detect abusive usage that degrades the quality of the network and affect other subscribers’ experience.

Why will Globe do this?

This measure will only be taken if there is a clear need to protect all Globe subscribers from a few abusive users.

Another look at the Unified Globe Broadband thread at TPC shows that subscribers mostly from Luzon report that their P2P download speeds have returned to normal levels depending on their subscribed speeds.

It’s either an experiment of Globe to test its bandwidth capping system failed miserably proving once more that consumers in this country could influence big businesses.

There’s still one question that lingers in my mind though, is it true that the new service agreement contracts for new subscribers does contain the clause they are restricting P2P traffic at 20% the subscribed speed?

There’s a brewing thread over at TipidPC.com about Globe Broadband’s throttling of peer-to-peer traffic among its subscribers. They’ve put in a cap of 20% of the subscribed maximum speed regardless of type of plan.

Here below is a scanned image of service contracts for ‘new subscribers’ to Globe Broadband:

Globe broadbands service contract specifically mentions that P2P traffic is being capped at 20%
Globe broadband's service contract specifically mentions that P2P traffic is being capped at 20%

Reading the ever-growing thread at TPC, it’s clear now that this clause is found in service contracts for new subscribers as part of their Acceptable Use Policy or UAP. I’ve been a Globe Broadband subscriber for four years now and I’ve had my share of their crappy, no-good internet and frustrating customer services.

So now I’m uncertain whether this new policy of putting a limit on P2P traffic would also affect me because I can’t recall this provision in the service agreement when I signed up years ago. If it does, it could constitute a breach of contract as I was not informed of this changes to the agreement before it came to effect. But that still remains to be seen.

However, I don’t use P2P services that much and the last time I downloaded a file via a torrent was last month when I completed the full second season of the Gundam 00 series.

Still, what concerns me is the way or the technology Globe uses to throttle peer-to-peer traffic in its network. This concern is about my privacy which is explained fully by a online petition calling on Globe to remove the broadband traffic shaping policy.

Even more alarming, Globe, in order to achieve its goal, has possibly violated sacred principles of privacy by employing Deep Packet Inspection mechanisms. DPI goes beyond port and protocol blocking by including packet content analysis. This can be likened to the post office screening mail by looking inside of it instead of merely checking the addresses.

Whatever the reasons or motives of Globe’s decision to shape traffic in its network, it must always be for the best interest of us, the paying customers and it must not violate our legal rights.

This issue is not something new, as ISPs in the United States, like Comcast and Time Warner Cable, have implemented the same traffic shaping techniques/policies in their networks which of course have sparked outrage from net neutrality and consumer groups. I’m not sure but lawsuits have been filed against such ISPs with the consumer rights group winning the battle.

Now that the same issue has landed on our shores, it remains to be seen how it will develop given our country’s internet history and the issues that highlight it.

For now, like Alex Maximo, I’m still on the sidelines watching how this issue would turn out.

I don’t mind putting some controls on network traffic as long as it improves the quality of connections but what I won’t stand for is for my ISP to look into my traffic completely violating my privacy rights.

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