Just after posting the entry about ‘why I didn’t buy an iPod‘ this morning, my Globelines broadband (or dsl, honestly what’s the difference?) connection was lost for the remainder of the day and until the writing of this post. I tried to call their customer service but the lines were busy, on the second call all I got was a machine-recorded message saying that the network is being restored after some upgrades blah blah blah.
I was a bit furious because I still had to send a few e-mails to my professor and fellow Lasallian volunteers when the connection was lost, and this is the very first time it has happened ever since I subscribed to Globelines [tag]broadband[/tag]. I did so over the choices of [tag]PLDT MyDSL[/tag] or BayanTel because of the following reasons: the complaints from my schoolmate who’s been suffering from the lack-luster quality of connection and customer support of PLDT MyDSL for almost a year now, the knowledge that Sir Allan has had enough of his PLDT MyDSL’s sluggish performance as well and finally Ms Connie Veneracion’s own words; ‘PLDT’s MyDSL really suck‘
So despite the competition and the mildly stiffer costs, I signed up for the Express Unlimited package of Globelines broadband, it’s their entry package priced at Php 995.00 per month at 384kbps. I was happy and content with the service since my tests had shown that I was getting around 70-80% of the speeds I signed up to pay for. Until this morning when the connection was lost.
After making two calls to their customer service and hearing the pre-recorded message about the network upgrade, I remembered the radio ad that I heard yesterday about the new promos by [tag]Globelines broadband[/tag] and rumors that they will be upgrading the connection speeds of their packages. So when I got to school, I went online to check out Globelines’ website for details about their supposed new promo.
What I saw had me smiling the whole day.
Yes, from now on, I’ll be surfing the net along with the other Globelines subscribers at 512kbps speeds that we would normally pay extra for, but now it’s all for free. 🙂
To verify, prove and confirm this good news, I did some speed tests again just to make sure I wasn’t being fooled. Using speakeasy.net’s speed test, I compared my previous speeds at 384kbps to the newly upgraded speed at 512kbps.
My old speeds:
@ the specified 384kbps
To my new speeds:
@ the specified 512kbps
It’s so much better and still within the 70% mark. I just hope that there would be no hidden and costly surprises attached to this upgrade and that the satisfactory service would remain the same. Yebah!